Inman AM: Coping with cranky real estate clients

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ADVERTISEMENT ATTENTION BROKERS: CUT COSTS when you stop wasting money on ads that don't work. 87% of buyers look for homes online, so lock them up as active prospects for your agents. SEE HOW WITH REALTYGENERATOR TODAY'S TOP STORIES = Premium Member News - Join Now » Thursday, March 11, 2010 Coping with cranky real estate clients By BERNICE ROSS No matter how good you are as an agent, sooner or later even the best of clients can go ballistic. Whether your clients are being cranky or have completely blown a gasket over an issue, here's how to cope. More » Agent favors appraisals over BPOs Letter to the Editor 3 top tech events in spring 2010 From Future of Real Estate Marketing Universal design hitting home Rising long-term care costs fuel demand for aging-in-place mods Wheelchair access retrofit: Who pays? Rent it Right NOTABLE QUOTE "The main tradeoff that cost leaders have to make is in the offerings of the product: Everything that adds to the cost position has to be pared down, unless that results in a subpar product. Cost leaders are not necessarily interested in offering a superior product -- merely an acceptable one, at the lowest cost." --Robert Hahn MOST COMMENTS Dealing with real estate data disasters Short-sale risk: 'property flopping' Agents: Answer the phone	ADVERTISEMENT FSBO and Expired Programs That Really Work How to Get FSBOs and Expireds to call you when they're ready to make a move rather than you chasing them and lining up with every other agent in town ... Continued OTHER TOP STORIES UPDATE: Ariz. brokerage joins Keller Williams Another never-ending day Prudential plans 'immersive' virtual tours Demand for purchase loans up Rancher: Don't fence me in Latest News » ADVERTISEMENT ONLY 9 DAYS LEFT! Save over $300 on Connect SF 2010 when you register by Friday, March 19th. Register Today!
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